Yvonne Enselman is the Director of Professional Services at iTech Solutions and she is based in Chicago, IL. She started working with the IBM i Platform (AS/400, iSeries) in 1996 holding positions including programmer/analyst, B2B coordination, and instructor. Since 2005 she has focused on quality assurance and project management bringing certifications in these areas to the technical disciplines of the traditional IBM i professional. She is a passionate advocate of the system volunteering in myriad ways such as serving as a director for professional associations (COMMON, OMNI), speaking, writing, blogging, teaching, and mentorship